Scope
In this privacy policy ‘we’, ‘us’, and ‘our’ refers to the Ministry of Tourism, Government of India. Please read the Privacy Policy carefully as they apply to your use of (a) the internet site www.incredibleindia.gov.in or any other Ministry of Tourism, Government of India owned and operated internet site, including but not limited to tourism.gov.in (the Site(s)) and any microsites contained therein; and/or (b) our mobile application (our “Mobile App”, collectively with our Website our “Platform(s)”), whether as a guest or a registered user. Use of our Platform(s) includes accessing, browsing or registering to use our Platform(s). Your continued use of this Platform provides your unconditional consent to us collecting, storing, using, and disclosing your personal information in the manner set out below. This privacy policy is subject to, and must be read in conjunction with, our Terms of Use. This Policy applies to all external parties, namely, visitors to Ministry of Tourism, Government of India websites and social media pages, subscribers to Ministry of Tourism, Government of India briefings and marketing materials, and any other individual whose personal information may be collected, stored and used by Ministry of Tourism, Government of India or its offices. This Policy also applies to Ministry of Tourism, Government of India's management of personal information across all of its offices (in India and internationally). We have provided this Privacy Policy to help you, the user, understand how we collect, use and protect your information when you visit and use any of Ministry of Tourism, Government of India’s websites, mobile applications, microsites, social media platforms, tools, and any other technological platforms in whatever form (the "Platform(s)"), and how that information will be treated. Please read the following carefully to understand our views and practices regarding your information and how we will treat it. If you are not familiar with certain terms, please familiarize yourself with such in the key terms section of this policy.
Personal information that Ministry of Tourism, Government of India collects
The types of personal information that Ministry of Tourism, Government of India collects will depend on the nature of your dealings with its products and services and may include your name, contact details, photographic information, your views and opinions about Ministry of Tourism, Government of India services, travel information. In particular:
- If you are a travel agent who registers on a Ministry of Tourism, Government of India website, your name, gender, date of birth, job title, email address and business contact details will be collected.
- If you are a traveler or tourist who registers to receive e-newsletters from Ministry of Tourism, Government of India or registers to create an account on the Ministry of Tourism, Government of India website to customize your web experience, your name, address, email address, age group and information about what type of holiday you are looking for will be collected. This is so Ministry of Tourism, Government of India can provide you with material likely to be of interest to you.
- If you deal with Ministry of Tourism, Government of India in the course of business, Ministry of Tourism, Government of India will generally collect only your business contact details (so Ministry of Tourism, Government of India can communicate with you for normal business purposes).
- Ministry of Tourism, Government of India also collects personal information about its employees and contractors (personnel records).
- If you make a complaint, Ministry of Tourism, Government of India will generally collect your name, address or email address and details about the complaint.
Information Collected during the website browsing:
When you browse, read pages, or download information on this website, we automatically gather and store certain technical information about your visit. This information never identifies who you are. The information we collect and store about your visit is listed below:
- The Internet domain of your service provider (e.g. mtnl.net.in) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the web) from which you access our website.
- The type of browser (such as Firefox, Netscape, or Internet Explorer) and operating system (Windows, Linux) used to access our site.
- The date and time you access/accessed our site.
- The pages/URLs you have visited, and
- If you reached this website from another website, the address of that referring website. This information is only used to help us make the site more useful for you. With this data, we learn about the number of visitors to our site and the types of technology our visitors use. We never track or record information about individuals and their visits.
Online privacy issues
If you use Ministry of Tourism, Government of India’s Platform(s) including websites (including Incredibleindia.gov.in, Incredibleindia.org, tourism.gov.in) and/or app, information is recorded about your visit for web and/or app personalisation, research and statistical and reporting purposes as well as to allow Ministry of Tourism, Government of India to improve its websites, products and services.
Ministry of Tourism, Government of India also uses cookies and session tools to improve your experience when visiting its sites. The information collected may include your IP address, the referring site and the pages visited on Ministry of Tourism, Government of India’s site. IP addresses are logged to track a user's session while the user remains anonymous. Ministry of Tourism, Government of India analyses this data for certain trends and statistics, such as which parts of Ministry of Tourism, Government of India websites users are visiting and how long they spend there. Ministry of Tourism, Government of India does not link your IP addresses to anything that identifies you.
In general, you can visit Ministry of Tourism, Government of India’s Platform(s) without telling Ministry of Tourism, Government of India who you are or revealing any personal information about yourself. However, there are times when Ministry of Tourism, Government of India may need to collect your personal information. For instance, if you register to receive Ministry of Tourism, Government of India publications or to attend an event, Ministry of Tourism, Government of India will need to collect some personal information from you for this purpose. In this case, Ministry of Tourism, Government of India will provide notice and seek your permission to send you further electronic communications, and for your personal information to be stored in its databases. If at any time after submitting your personal information to Ministry of Tourism, Government of India you would no longer like to receive information, simply follow the "unsubscribe" directions at the end of any email communications you receive, or contact Ministry of Tourism, Government of India using the contact details listed at the end of this Policy.
Unauthorized attempts to upload information or change information on Incredibleindia.gov.in are strictly prohibited and may be punishable under the Indian IT Act (2000)/ Indian IT ( Amendment) Act 2008.
No attempt will be made by Ministry of Tourism, Government of India to identify website users or their browsing activities except in the unlikely event of an investigation where a law enforcement agency may exercise a warrant to inspect server logs. The statistics and log files may be preserved indefinitely and used at any time and in any way necessary to prevent security breaches and to ensure the integrity of the information supplied by Ministry of Tourism, Government of India.
Where you use Ministry of Tourism, Government of India’s social media pages (such as Facebook or Instagram or Twitter) Ministry of Tourism, Government of India will not collect any personal information about you without your consent.
